Welcome to Our Help Center
Find answers to common questions about Pixel Flap Adventure below. If you need further assistance, please visit our Contact Us page to get in touch with our support team.
Gameplay Issues
Having trouble with gameplay? Here are some common solutions:
- Game Crashes: Ensure your device meets the minimum system requirements and update to the latest game version.
- Controls Not Responding: Check your device settings for touch or keyboard input issues. Restart the game to refresh.
- Progress Not Saving: Verify your account is logged in for cloud saves. Check your internet connection.
Account and Login
Issues with your account? Try these steps:
- Forgot Password: Use the "Forgot Password" option on the login screen to reset your password via email.
- Account Not Syncing: Log out and log back in. Ensure you’re using the same account across devices.
- Can’t Create Account: Verify your email format and ensure you’re using a strong password.
Technical Support
Encountering technical problems? Here’s what to do:
- Game Won’t Load: Clear your browser cache or reinstall the game if on mobile.
- Performance Issues: Lower the graphics settings in the game options or update your device drivers.
- Error Messages: Note the error code and contact support with details of the issue.
Billing and Purchases
Questions about in-game purchases?
- Purchase Not Showing: Wait a few minutes and restart the game. Check your payment confirmation email.
- Refund Requests: Contact us at support@gamingbird.site with your transaction details.
- Accidental Purchase: Reach out within 48 hours for assistance.
Still Need Help?
If your issue isn’t covered here, please visit our Contact Us page or email us at support@gamingbird.site. We’re here to help you get back to enjoying Pixel Flap Adventure!